Consulting services

This unattractive cement overlay was poorly installed by a pool contractor and began delaminating soon thereafter. It had to be torn out and replaced.

This unattractive cement overlay was poorly installed by a pool contractor and began delaminating soon thereafter. It had to be torn out and replaced.

With the rapid growth in popularity of acid-stained concrete flooring over the last decade, there has been a corresponding increase in the number of new contractors and product manufacturers. Unfortunately, not all new contractors obtain the proper education, and undergo the relevant training before beginning installations, and not all manufacturers have their product formulas and instructions fine-tuned before putting their concrete stains and sealers on the market.  As a result, a great deal of substandard acid stained concrete work is being done in homes and businesses across the United States - not only in terms of appearance, but durability - leaving project owners wondering where to turn to fix a floor that did not turn out the way they wanted, or has begun to peel, scratch, delaminate, or fade.

Brown discoloration of this new concrete slab was caused by unwashed aggregate and could have been avoided by specifying clean, washed aggregate in the concrete mix.

Brown discoloration of this new concrete slab was caused by unwashed aggregate and could have been avoided by specifying clean, washed aggregate in the concrete mix.

Making matters worse, bad news about these installations spreads quickly, especially when the projects are in commercial or public locations. This causes a great deal of uncertainty and confusion on the part of architects, builders, and project owners looking to use acid-stained concrete flooring.  There is a lot of advice and information about installing or fixing bad acid stained concrete on the Internet, particularly YouTube videos, but there is hardly ever a common thread, or coherent line of thought, to this information.  Opinions, ideas, and recommendations vary widely. This is partly because of the rapid growth of the industry, but also because state governments do not regulate concrete staining, and there are no trade or industry associations with official standards for acid-stained concrete floors.

Electronic moisture meters (left) measure the moisture content and internal relative humidity of concrete, while calcium chloride kits (right) measure moisture vapor transmission.

Electronic moisture meters (left) measure the moisture content and internal relative humidity of concrete, while calcium chloride kits (right) measure moisture vapor transmission.

This is where decorative concrete consulting comes in.  Just as the construction industry has responded to meet the popular demand for acid-stained concrete flooring, it is also responding to the demand for repairs of faulty installations, and to the interest in specifications and guidance for new projects. (See this article in Concrete Decor Magazine on reasons to hire a decorative concrete consultant.) New firms offering decorative concrete project consulting can now be found in major metropolitan areas across the country.  In many cases, these firms are successful concrete staining contractors, making a transition into consulting. 

This is the case with us.  We make an effort to provide a lot of good information about decorative concrete flooring on our main web site, Concrete Veneers, and we are one of the few contractors anywhere, certified in Decorative Concrete (by the Michigan Concrete Association).  Premier Veneers offers specific insight, guidance and advice tailored to fit the needs of individual acid-stained concrete flooring projects throughout the United States and Canada. In many cases, we provide this assistance by email, through the electronic exchange of photos, blueprints, and construction documents.  When necessary, we also travel onsite to assist with installations, or participate in pre-construction and interior design meetings.

Permanent stains from solvent spills during the construction process are invisible on dry concrete and often only show up after applying acid stain or sealer.

Permanent stains from solvent spills during the construction process are invisible on dry concrete and often only show up after applying acid stain or sealer.

Here are the Consulting Services we provide:
 

Pre-Project: 

  • Decorative concrete mix specifications

  • Decorative concrete pour & finish recommendations

  • Certified concrete moisture and pH testing

  • Concrete surface evaluation

  • Decorative concrete pattern/design selection and layout

  • Acid-stain and Decorative Concrete color samples

  • Product and Brand recommendations

  • Equipment and tool recommendations, instructions and advice

  • Best decorative options and methods for a particular project

  • Decorative concrete on-site training and assistance
     

Post-Project: 

  • Decorative concrete defect analysis and troubleshooting

  • Touchup and repair

  • Effective dispute resolution

  • Decorative concrete care & maintenance

  • Project remediation, restoration, and re-installation

  • Defect analysis/resolution, and expert testimony, in Court
     

If you would like help or advice with your decorative concrete flooring project, please fill out the Decorative Concrete Project Submission Form on our Contact Page, and we would be glad to assist you.